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Booking.com users at firm's response to hacks

Posted by Nande Bija on 05 December 2023 7:05 AM CAT
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For at least a year, fraudsters have been able to infiltrate its app and trick users out of hundreds of pounds.

Dozens of people have contacted the BBC to say they have lost money, with one saying she had been "failed" by the travel firm.

Booking.com said it was implementing new safety features but there was "no silver bullet".

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Tourism Minister Patricia de Lille and Prof Alistair Mokoena, country director for Google South Africa, signed a collaborative agreement in Parliament on Monday aimed at promoting South Africa as a safe tourist destination.

This follows incidents of stone-throwing and attacks on motorists on and near the N2 in recent months.

On 3 November, a 55-year-old tourist from Connecticut in the US was shot in the face and robbed soon after leaving Cape Town International Airport. A navigation app on his phone reportedly indicated that the most direct route to Cape Town was through the Nyanga township, News24 reported.

At Monday’s signing of the agreement, Mokoena said Google had been in touch with city officials and had identified crime hotspots. These included Nyanga and the intersection at the airport, which would soon no longer be recommended by Google as the fastest routes to the city.

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The proposed redevelopment and expansion of the Cape Winelands Airport on the outskirts of Cape Town estimated to cost about R7bn has entered the next phase, with an application to the department of environmental affairs and development planning for environmental approvals.

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