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Booking.com users at firm's response to hacks
Posted by Nande Bija on 05 December 2023 7:05 AM CAT
For at least a year, fraudsters have been able to infiltrate its app and trick users out of hundreds of pounds.
Dozens of people have contacted the BBC to say they have lost money, with one saying she had been "failed" by the travel firm.
Booking.com said it was implementing new safety features but there was "no silver bullet".
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